Help@CL

Exchanges

All items* bought from Cultured Legacy ® can be exchanged within 7 days of purchase using the following method:

Simply complete the Google Form provided below to submit a request for exchange.

Once we receive your details, we’ll promptly prepare your replacement and have it shipped directly to your doorstep.

A dedicated rider will collect the returned item from you and deliver the new package at the same time.

Please note, a flat-rate fee of 650 PKR applies for this service, payable via cash on delivery (COD) or bank transfer.

RETURNS

If The item(s) is/are faulty, damaged, or defective upon delivery.

The item(s) do not match the original product specifications or differ from the purchased product.

You can raise a dispute by notifying us within 3 days of delivery by reaching out to us at culturedlegacyteam@gmail.com or via Instagram (@cltrd.legacy)