At our company, we strive to deliver your order within 4-10 business days from the date of purchase. However, please be aware that unforeseen circumstances—such as public holidays, stock shortages, adverse weather conditions, or high logistical demands on our courier services—may cause delays. In such cases, we will do our utmost to ensure your package reaches you as soon as possible.

If you have an urgent order that requires quick delivery, please contact us at our helpline numbers for prompt assistance.

Please note that the shipping timeframes listed on our website are indicative and may vary based on your location and other factors beyond our control. We appreciate your patience and understanding in these situations.

Thank you for choosing Cultured Legacy as your preferred shopping destination - If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to us.

A charge of 300 PKR applies to all orders below the free shipping threshold of 5000 PKR.

Our delivery agents will make two attempts to deliver your parcel. Please ensure that the address, city, and area are clearly stated when placing your order. If the second delivery attempt fails, the item will be returned to us.